Terms of Service
Last updated: March 2026
1. Service description
Online Printing Dublin provides online PDF document printing with home delivery across Dublin (postcodes D01–D24). We print customer-supplied PDF files on A4 paper and deliver them to the specified address.
2. Orders and payment
- All prices are displayed in euros (EUR) and include VAT where applicable.
- Payment is processed securely through Stripe at the time of order.
- An order confirmation email is sent upon successful payment.
- We reserve the right to reject orders that contain illegal, offensive, or copyrighted content.
3. File requirements
- We accept PDF files only, up to 20 MB per file.
- Maximum of 30 files per order.
- Files must not be password-protected or encrypted.
- We print documents as provided — we are not responsible for formatting, spelling, or content errors in your files.
4. Delivery
- Budget delivery: delivered on weekends (Saturday/Sunday). Orders placed before Friday 23:59 will be delivered that same weekend. Orders placed on Saturday or Sunday will be delivered the following weekend.
- Standard delivery: delivered within 48 hours of order confirmation, regardless of the day the order is placed.
- No deliveries are made on Irish bank holidays or public holidays. Any delivery scheduled on a bank holiday will be carried out the following day.
- Delivery is available to Dublin addresses only (Eircodes starting with D01–D24).
- We are not responsible for delays caused by incorrect addresses or Eircodes provided by the customer.
5. Pricing
Printing — per sheet
| Size | Paper | Type | Sides | Price/sheet |
|---|---|---|---|---|
| A4 | 80g | B&W | Single | €0.08 |
| A4 | 80g | B&W | Double | €0.10 |
| A4 | 80g | Colour | Single | €0.12 |
| A4 | 80g | Colour | Double | €0.18 |
| A4 | 100g | B&W | Single | €0.09 |
| A4 | 100g | B&W | Double | €0.12 |
| A4 | 100g | Colour | Single | €0.14 |
| A4 | 100g | Colour | Double | €0.20 |
Delivery
- Budget delivery (Weekend): €1.95
- Standard delivery (Within 48 hours): €9.95
Additional fees
- Minimum printing order: €2.95. If printing costs are below this amount, a surcharge is added to reach the minimum.
- Management fee: €1.95 per order.
6. Refunds, reprints and complaints
Errors caused by us (e.g., missing pages, smudged prints, wrong paper, or any quality issue attributable to our equipment or handling):
- We will reprint the affected documents at no additional cost.
- No monetary refund is issued — the order will be reprinted and delivered again free of charge.
- Please contact us within 48 hours of receiving your order so we can arrange the reprint.
Errors caused by the customer (e.g., wrong file uploaded, formatting issues in the PDF, incorrect print settings selected at checkout):
- A refund may be issued for the printing cost of the affected file(s) only.
- Shipping costs and management fees are non-refundable.
- The minimum printing order surcharge is non-refundable.
Cancellations:
- Orders that have not yet been printed may be cancelled for a full refund.
- Once printing has started, cancellations are subject to the customer-error refund policy above.
All refund or reprint requests should be sent to info@onlineprintingdublin.ie with your order code.
7. Intellectual property
By uploading files, you confirm that you have the right to print the content. We are not responsible for copyright infringement by customers. Uploaded files are used solely for printing and are permanently deleted from our servers within 30 days of the order being received. Order records and specifications are retained for reference purposes.
8. Limitation of liability
Our liability is limited to the value of the order placed. We are not liable for indirect or consequential losses arising from printing errors, delivery delays, or service interruptions.
9. Changes to terms
We may update these terms from time to time. The current version is always available at this page.
10. Contact
Online Printing Dublin — MAYGO Group
Email: info@onlineprintingdublin.ie
Phone: +353 86 272 6930
Dublin, Ireland